Welcome
We’re so glad you’re here. This page has everything you need to understand how we work, what to expect, and how to get started.
What’s Inside the Welcome Pack
– An overview of how Mel works with you
– Your rights and responsibilities
– Emergency contact guidance
– Consent and privacy information
– Key NDIS links
What Happens After Referral?
Once your referral is received, Mel will:
1. Contact you (or your nominee) within 2–3 business days
2. Organise an initial meeting to get to know your goals
3. Help you understand your NDIS plan
4. Work with you to build your support team